Shipping policy

We ship within Germany and Austria.

Orders are shipped via DHL. Delivery to DHL Packstations is available.

Shipping costs within Germany:

Shipping costs are €6.90 for orders up to €49.99. Shipping throughout Germany is free for orders of €50.00 or more.

Gift vouchers are delivered digitally.

For orders containing alcoholic products, shipping costs within Germany are €8.39. Shipping is free for orders of €50.00 or more.

Please receive the delivery in person and have your identity card ready for the age verification check.

Unless otherwise clearly stated in the product description, delivery takes approximately 2–4 working days.

For orders received by 12 noon, express shipping is available upon request. Express shipping charges apply in addition to the standard shipping cost. Your telephone number will be printed on the shipping label.

For more information, contact webshop@altesgewuerzamt.de or call +49 9372 948109-12.

If a parcel cannot be delivered due to circumstances for which the customer is responsible, a shipping charge of €6.90 applies for redelivery.

All prices include packaging and statutory VAT.

Shipping costs to Austria:

Shipping costs are €10.90 for orders up to €89.99. Shipping to Austria is free for orders of €90.00 or more.

For orders containing alcoholic products, shipping costs are €13.48. Shipping is free for orders of €90.00 or more.

Gift vouchers are delivered digitally.

Unless otherwise clearly stated in the product description, delivery takes approximately 3–5 working days.

For orders received by 12 noon, express shipping is available upon request. Express shipping charges apply in addition to the standard shipping cost. Your telephone number will be printed on the shipping label.

For more information, contact webshop@altesgewuerzamt.de or call +49 9372 948109-12.

If a parcel cannot be delivered due to circumstances for which the customer is responsible, a shipping charge of €10.90 applies for redelivery.

Shipping costs to Belgium, Denmark, France, Luxembourg, Monaco, the Netherlands, Poland, Czechia, Italy, Spain, Cyprus, Portugal, Hungary, Ireland, Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Slovakia and Slovenia:

Shipping costs are €15.99 for orders up to €159.99. Shipping is free for orders of €160.00 or more.

For orders containing alcoholic products, shipping costs are €20.46. Shipping is free for orders of €160.00 or more.

Gift vouchers are delivered digitally.

Unless otherwise clearly stated in the product description, delivery takes approximately 4–6 working days.

If a parcel cannot be delivered due to circumstances for which the customer is responsible, a shipping charge of €14.99 applies for redelivery.

All prices include packaging and statutory VAT.

Customers in Switzerland and Liechtenstein:

Please contact our specialist retail partner:

Altes Gewürzamt.CH
Doris Kalberer
Felsweg 11
CH-8887 Mels
Switzerland

www.altesgewürzamt.ch

Customers in Austria:

You are also welcome to contact our specialist retail partner:

Sussitz Wir leben Wein
Sussitz Helmut
Feldkirchenstraße 24a
A-9020 Klagenfurt
Austria

www.sussitz.eu

Looking for one of our retailers near you?

Any questions?
Please call us on +49 9372 948109-12.